Ordering & Payment Policies

 

Indent Order

It is possible that the book you need is not available in our inventory. You can make an Indent Order. This means that Goodwill / Bridges Bookstore can order the book from the publisher on your behalf. All you have to do is give the book title and author plus the ISBN and publisher if these data are available. Mode of delivery for this particular transaction is always via airfreight.

After receipt of your indent order information, we will e-mail the tentative costs including delivery charges. A 20% down payment is needed in order for us to fulfill the order. Final costing will be made upon our receipt of the book/s and the actual costs.


Payment Options and Delivery

Goods will be delivered through courier for outside and within Metro-Manila. We guarantee a 48-hour delivery within Metro-Manila. If you are located elsewhere delivery will depend on courier's schedule of serviceable areas. We will inform you through e-mail on delivery time. For international orders, details will be sent through e-mail.

Our daily cut-off time is 4:00pm local time (Mondays to Fridays). Orders received after this time will be processed on the next working day. Saturday, Sunday and Holiday orders will also be processed on the next working day.

There are two (2) modes for you to get your order:

1. Pickup at any Goodwill Bookstore or Bridges Bookstore branch.
2. Delivery.

Payment of pickup mode maybe in CASH or CREDIT CARD. Goodwill Bookstore and Bridges Bookstore accepts all major credit cards.

For delivery mode, you can pay through the following:

1. Payment through Bank

Payments can be deposited to Goodwill Bookstore's account. We will e-mail you instructions for this option. Bank charges will be for the account of the customer.

2. Cash On Delivery

For Metro Manila transactions, we can deliver the item / book and collect the payment. You have to give detailed directions where the delivery should be made. We will also require an alternate person to look for and the time that the delivery will be made.

3. PAYPAL Standard (Paypal Account Registration required)

4. GCASH (Use COD option) view details


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