Let's Talk BPO (Business Processing Outsourcing) A Professional's Guide to Working in Philippine Call Centers

PhP 350.00                 


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If you're hungry for some information on the fundamentals of business process outsourcing, this book is for you. It is written for beginners, busy professionals, and executives in the BPO industry who need to get up to speed. Features of the book include tips and techniques, myth busters, checklists, exercises, and case studies.

  • Written in a user-friendly style that allows you get to a solid groundwork fo what BPO is and how it can benefit your career path.
  • Provides you with the tools to evaluate the BPO opportunities for your own good as well as techniques and strategies for sustaining a BPO career and initiative
  • Focus an advantage for the Philippines in this industry
  • ISBN: 978-971-574-195-8
  • Author: Claire Gamboa (Editor), Ron Cocoba, Jessa Lagunday, Julie Ann Gagarra
  • Cover: Paperback
  • Edition: 1st Edition
  • Copyright: 2014
  • Publisher: Career First Institute 2/F JY Square Discovery Mall, 1 Salinas Drive Gorordo Avenue, Lahug Cebu City 6000
  • Pages: 172
  • Paper Stock: Book Paper


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